Return and Refund policy
No questions asked return!
If you are not satisfied with your purchase for any reason in the first 7 days after you receive your order, you can return it for a full refund. You will be responsible for returning the product back to us and the cost of that return.
However, if there is a problem due to shipping damage or we sent the wrong item, and it cannot be repaired, we will send a replacement free of charge to you.
- Wrap the pieces in the original packing they arrived in. All returns must be in their original and purchased condition.
- A shipping charge for AED 15 will be charged in case of return or replacement.
- In case of a refund or replacement, reach out to us through WhatsApp message or email.
Cancellation Policy:
Customer can cancel their order within 24 hours of placing their order; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45 days for the refund transfer to be completed.